How Do I Request Replacement Parts?

Discussion in 'Ask Team Openbeam' started by scott., Jan 31, 2015.

  1. scott.

    scott. New Member

    Hi Team Openbeam,

    Is there an official way to request replacements for defective parts on the KS kits?

    I have a hot end that's missing it's liner (http://forums.openbeamusa.com/threads/hotend-ptfe-liner.131/) and I need a replacement but there has been no response to that post so it occurred to me that you might not have seen it.

    Thanks,
    scott.
  2. protoserge

    protoserge Member

    @Terence Tam I need to buy a new Bowden tube. Do you have any special specs (namely temperature rating) or will a generic vinyl or pvc tube work?


    Is this what is on the BoM?

    Crack-Resistant Tubing Made with Teflon® ® PFA
    4mm OD, 2mm ID,http://www.mcmaster.com/#5733k52/=vy9cp5
    Last edited: Feb 17, 2015

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